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Capital One Savings is part of the Capital One Group which was established in the United States in 1982 and in the UK in 1996. The Capital One Group is one of the world's largest consumer financial services organisations and looks after over 50 million customers worldwide. The Group offers credit cards, personal loans and insurance products, as well as savings accounts.
Capital One Bank (Europe) plc is authorised and regulated by the Financial Services Authority - FSA register number 204440 (www.fsa.gov.uk) and is also a member of the Financial Services Compensation Scheme (www.fscs.org.uk).
We also subscribe to the Banking Code (www.bankingcode.org.uk) and to the Financial Ombudsman Service (FOS) which is set up to provide consumers with an independent free service for resolving complaints with financial firms. Their contact details are:
The Financial Ombudsman
South Quay Plaza
183 Marsh Wall
London E14 9SR
www.financial-ombudsman.org.uk
Tel: 0845 080 1800
The documentation and contract is in English and we undertake to communicate to you in English throughout the duration of the relationship.
